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Five communication tips on engaging with all your audiences, from crazy colleagues to random relatives! It’s Christmas. Whether we are slowing down or speeding up before we stop work, we are all [...]

How to tell a story so your audience moves from polite nodding to active responding. It was August 2013 and my friend Steve was standing on stage facing out into a crowd of 8000 people. He was [...]

In the summer I led a story-telling workshop for a bunch of 16–22 years olds. The plan was to help them become better communicators. This might have been one of my toughest crowds yet. My usual [...]

Four disciplines that we can all do to keep us grounded. Last week I got ill and had to cancel a trip abroad. Amazingly, my Associate Ginny stepped in, but I knew what this meant — if [...]